Boiler repair in Twickenham
We repair and service gas boilers across Twickenham. Ring us, day or night.
Calls answered 24 hours a day
- From St Margarets to Strawberry Hill
- All our engineers are Gas Safe registered
Makes we repair
Boiler repair in Twickenham: what happens when you ring
We answer, day and night. We'll ask what the boiler is doing, where in Twickenham you are and whether you have a hot-water cylinder.
Which parts of Twickenham do your gas engineers cover?
All of it, from St Margarets to Strawberry Hill and West Twickenham, at any time of day or night. Twickenham's four wards, by postcode district:
- TW1: St Margarets and North Twickenham, Twickenham Riverside, and South Twickenham
- TW2: West Twickenham
Parts of St Margarets and South Twickenham are in TW2, and the wards' edges reach into TW7 and TW13. If your street sits near a boundary, ring with the postcode and we'll confirm it.
What kind of boiler does a Twickenham home have?
The boiler in a Twickenham home depends on the part of Twickenham. In Twickenham Riverside, most homes are flats. In West and South Twickenham, terraced and semi-detached houses are commoner. A Twickenham boiler may be a combi, or a system or regular boiler with a hot-water cylinder. The cylinder is one of the questions we'll ask on the call.
Should my boiler be checked after a flood in Twickenham?
Yes. Richmond Council's flood advice is to have gas central heating checked by a qualified person after a flood. Every engineer we send is Gas Safe registered. Ring us, and we'll tell you when one can come.
Twickenham, St Margarets and Strawberry Hill are each named as a Critical Drainage Area in the council's flood risk assessment. That is a place where water from more than one source can build up. For before and during a flood, the council's advice is to know how to turn the gas off. The council also advises turning it off, if it is safe to do so.
When should I book a boiler service in Twickenham?
Every year, as boiler makers advise. Richmond upon Thames is on Thames Water's supply, and Thames Water calls all the water in its region hard. Each yearly visit includes a look for scale. We'll give you the rate on the call.
How a boiler service works, and what it covers.
Book your Twickenham boiler service online, and we'll ring to set a time.
Which boilers do you repair in Twickenham?
Every main make, combi, system and regular.
We also repair Saunier Duval, Daikin, Immergas, Chaffoteaux and Ocean boilers.
Do you cover the areas near Twickenham?
Yes. Richmond upon Thames borders Kingston to the south and Hounslow to the north, a borough that takes in Chiswick. Richmond also borders Wandsworth, where Putney is. We cover them all, with the rest of Greater London.
- KT1 KT2 KT6 · Kingston upon ThamesKingston and SurbitonAfter a Thames or Hogsmill flood, have the boiler checked.
- TW3 TW14 TW4 · HounslowHounslow and FelthamFrom Brentford and Isleworth out to Hanworth and Bedfont.
- W4 · HounslowChiswickGunnersbury, Homefields and the riverside.
- SW15 SW18 · WandsworthPutneyEast Putney and West Putney.
Landlords and tenants in Twickenham: who fixes the boiler?
The landlord: the law makes a landlord keep the boiler working, and have the gas checked by a Gas Safe engineer every year. Renting? Ring us anyway, and we'll tell you what has probably failed.
Richmond Council licenses shared houses with five or more people from two or more households. Its standards for shared houses ask the landlord to have the gas checked by a Gas Safe registered engineer every year. They also ask for a fresh certificate each time.
Checked on 6 October 2026 against Richmond Council's pages on shared houses. We have no connection with the council.
Questions about boiler work in Twickenham
Do you cover all of Twickenham?
Yes, every part of Twickenham, from St Margarets to Strawberry Hill and West Twickenham, day or night. If you're not sure your street is in Twickenham, ring us with the postcode.
Can a gas engineer come out at night in Twickenham?
Yes. Calls are answered 24 hours a day, and a visit at night is arranged on the call, the same way as one by day. Ring us and we'll tell you when an engineer can come.
When can an engineer come to Twickenham?
When an engineer can come depends on how urgent the fault is, and whether the part the repair is likely to need is to hand. Ring us and we'll tell you on the call.
What does a boiler repair cost in Twickenham?
The rate depends on the job, how long it takes, the time of day and the season. It is agreed in writing before work starts. How our rates work.
Do I need permission to move a boiler flue in Twickenham?
Whether moving a flue needs permission depends on the home and the wall. For a house in a conservation area, a new flue on the front, or on a side wall facing a road, needs planning permission. A flat lacks a house's permitted development rights, so most changes to its outside need permission. Where a boiler flue can go, and when permission is needed.
Do you service boilers in Twickenham?
Yes, every main make, with the rate given on the call. Book a service online.
Who pays for a boiler repair in a rented home in Twickenham?
Usually the landlord. The law makes a landlord keep the heating and hot water in repair, with a few exceptions. If your landlord asks you to arrange it, get it in writing that they will pay, then ring us. If you rent: what to tell your landlord.
Do landlords in Twickenham need a gas safety certificate every year?
Yes. A landlord must have the gas appliances checked every 12 months by a Gas Safe registered engineer, and give tenants a copy of the record. We do landlords' gas safety checks, and give you the rate on the call. Landlords' gas safety certificates.
Does a shared house in Twickenham need a licence?
Yes, once five or more people from two or more households live there. Richmond Council licenses it, and its standards ask for the gas to be checked by a Gas Safe registered engineer every year. The council's rules for shared houses.
Are your engineers in Twickenham Gas Safe registered?
Yes. Every engineer who comes to a Twickenham home is Gas Safe registered. Each repair is guaranteed for 12 months: the parts we fit, the labour and any return visit.
Don't know what has failed? You don't have to.Ring and say what you can see or hear. Finding the fault is our job.
Calls answered 24 hours a day
A real person answers and gives you the rate on the call. No work starts until you say yes, and repairs are guaranteed for 12 months: parts, labour and any return visit.
